Identity Management is used within an organization especially for account and Access
Administration for computers and networks. It is one of the Best Practices followed
in organisations. Privacy issues, stealing of identities must be considered as the
major security hazards. Therefore, unique identity is essential for users to access
information. It is the duty of Administrator to set permission for each identity
and monitor the activities regularly.
After an user has successfully been identified and authenticated then it must be
determined what informational resources they are permitted to access and what actions
they will be allowed to perform. Permission report can be generated using JiJi Active Directory Reports.
Identity management functions of JiJi Self Service Password Reset includes the following:
- Self-service of user information
- Password resetting
- Management of lost passwords
Frequently, help desk may get call related to account locked out and forgotten passwords.
To mange their time properly they can provide users Self Service
Password Reset software. Users can authorise their own identity to access
in case if they forget their password or if they were locked out due to the trial
made with wrong passwords.
But if the Administrator is not sure about security concerned with self-service
password reset that relies solely on answers to personal questions, he can give
Help Desk Password Reset Permission for a group/team.
Administrator delegates authority to some other helpdesk group / team so that they
can manage the users password related problem themselves. The admin can also give
permission to a certain User, Group or Helpdesk admin to reset or unlock another
User, Group or OU (Users Managed by helpdesk admin).